Frequently asked questions.
Simple answers before your Brazilian, pregnancy or electrolysis appointment.
Should I choose waxing or sugaring?
You do not need to decide in advance. Sugaring generally needs at least around 5 mm of hair growth, while professional Lycon and CaronLab waxes can remove hair from around 2 mm. Adina will assess your skin, hair length, density and condition and choose the method most likely to give the best result.
How much hair growth do I need?
For sugaring, aim for at least around 5 mm of growth. Professional waxing can remove hair from around 2 mm. If you are unsure, do not trim or shave before your appointment; leave the hair for Adina to assess.
How do appointment requests work?
Everyone can use REQUEST APPOINTMENT to select a treatment, preferred date and time, and complete the treatment screening. Adina will review and respond to your request.
What is the cancellation policy?
Please cancel or reschedule at least 24 hours before your appointment to avoid fees. 24+ hours has no fee; within 24 hours is 50%; less than 4 hours or a No Show is 100%. We allow a 10-minute grace period for late arrivals; if you are delayed, please contact us. Any outstanding cancellation or no-show fee must be paid before future bookings are made. Read the full policy.
Can I book while pregnant?
Yes, when waxing remains suitable and comfortable for you. Positioning and pace are adjusted as needed. Read the pregnancy information page for more detail.
Is the studio private?
Yes. Smooth by Adina Skin is a private Milford studio. Appointment times are arranged with discretion, professional boundaries and suitable space between clients.
Can someone come with me?
Please attend alone and do not bring children or pets. Certified disability assist dogs are welcome.
Where can I see current prices?
See our Services & Prices page for current treatment prices.
Still unsure?
Send an appointment request or email Adina if you are unsure which service to choose.